Shipping Policy – ANIMALCOVE
Thank you for shopping with ANIMALCOVE. We are committed to delivering your order promptly and transparently. Please review the details below.
Free Shipping
All orders placed on our website qualify for free standard shipping within the contiguous United States. No minimum purchase is required. Expedited options are available at checkout for an additional fee.
Order Processing & Handling
Orders are processed within 1–3 business days after payment confirmation. Orders placed after 5:00 PM Eastern Standard Time (EST) will begin processing on the next business day. Weekends and major holidays may delay processing.
Transit Time
Standard shipping typically takes 3–6 business days once the order has left our facility. Delivery times are estimates and may be affected by carrier delays, weather, or other unforeseen circumstances.
Shipping Carriers
We partner with major carriers (UPS, FedEx, USPS) to ensure reliable delivery. Tracking information will be emailed to the address you provide at checkout.
Shipping Address
Please ensure your shipping address is accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.
International & Non-Contiguous U.S. Orders
At this time, free shipping applies only to the 48 contiguous states. For shipments to Alaska, Hawaii, U.S. territories, or international destinations, please contact us for a shipping quote.
Contact Us
If you have any questions about your shipment or this policy, please reach out:
- Email: [email protected]
- Phone: (303) 555-0147
- Address: 1600 Broadway, Suite 300, Denver, CO 80202
Business hours: Monday–Friday, 9:00 AM – 5:00 PM EST.
We appreciate your trust in ANIMALCOVE and will do our best to get your order to you quickly and safely.